In Conversation Polls ᴺᴱᵂ
Let staff ask a question and readers answer it inside the Conversation
A poll is a comment. Staff members attach a single-choice or multiple-choice poll while writing a comment, and readers answer it in place with a single tap — a lightweight way to take part in a thread without writing a full comment.
Polls need no integration code. Once the feature is enabled for your spot config (mobile-sdk.disable_poll_button is not true), they appear wherever the Conversation already does — there is no separate view or API to add.
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Poll creation is available only in the floating comment composer.
SDK Version Compatibility
Polls are available starting from OpenWeb iOS SDK version 3.3.0.
Creating a poll
Poll creation is limited to staff. In the floating comment composer, tapping the (+) action button reveals a Create poll option. The option appears only when all of these hold:
- The signed-in user is an admin, super admin, moderator, or journalist
- Polls are enabled for your spot
- The user is writing a top-level comment — polls cannot be attached to replies
Readers without a staff role never see the option. They can still vote on any poll.
A poll consists of a question and its options:
- Question — required, up to 250 characters.
- Options — text only, minimum 2 and maximum 4, at least two of them filled in.
- Allow multiple answers — off by default. When off, readers pick exactly one option; when on, they may pick several.
Posting publishes the poll as a top-level comment, subject to the same moderation rules as any other comment.
Poll lifecycle
- Polls cannot be edited. Once posted, neither the question nor the options can be changed — this protects the integrity of votes already cast. The Edit action does not appear in the menu for a poll comment.
- Polls can be deleted by their author, through the standard comment deletion action.
- Polls run indefinitely. There is no expiration timer and no way to close voting.
- Polls appear in user profiles alongside the author's other comments.
Voting and results
Readers vote by tapping an option. In a single-choice poll the selection replaces any previous one; in a multiple-choice poll options toggle independently.
Who can vote
Voting follows the same authentication rule as liking a comment, and introduces no separate setting:
- If your spot allows guests to like, guests vote immediately without signing in.
- Otherwise, tapping an option opens the standard registration/login screen. Once the reader signs in, their vote is submitted.
Updated 12 days ago