The OpenWeb Developer Hub

Welcome to the OpenWeb developer hub. You'll find comprehensive guides and documentation to help you start working with OpenWeb as quickly as possible, as well as support if you get stuck. Let's jump right in!

Get Started    


Empower your readers to express how they feel.

Reactions opens the door to a more spontaneous, emotional engagement with your content.


OpenWeb's Reactions functionality opens a native environment to engage readers when they decide to engage. Additionally, Reactions enables you to monetize your content by exposing your readers to advertising.



Before you enable this feature, contact your OpenWeb Partner Support Manager (PSM). Your OpenWeb PSM will set up a monetization campaign for your implementation.

Enable the Reactions feature

  1. From your OpenWeb Admin Dashboard, click Features > REACTIONS.
  2. From the Enable Article Reactions drop-down menu, select Show on All Articles or Manually Enable Per Article.

    If you select Manually Enable Per Article, be sure that you enable Reactions on specific articles.

  3. (Optional) From the Choose the Location of Article Reactions drop-down menu, select Manual Code Integration. This enables you to choose the location of the Reactions feature.

    If you selected Manual Code Integration, be sure that you specify in your page code where the Reactions feature should appear. The default location is directly Above Conversation.

  4. (Optional) Update the Title of the Reactions feature. The default question is How Do You Feel About This Article?
  5. (Optional) Select the Reactions icons and labels. By default, all four reactions are selected with the labels: Happy, Surprise, Sad, Angry.
  6. Click Save & Publish. The Reactions feature will appear above each Conversation on your site.

Enable Reactions for a specific article

After you enable Reactions in your Admin Dashboard, any Admin teammate can enable the Reactions feature on any web page.

  1. On an article page, scroll to the Reactions feature. It should appear faded. This means that the feature is only viewable to an Admin teammate.
  2. On the Reactions feature, click > Enable.

Specify the Reactions feature location

After selecting Manual Code Integration from the Choose the Location of Article Reactions drop-down menu, you have the control to define where the Reactions feature loads on a page.

  1. In the location of the article page where you want the Reactions feature to be displayed, add the following code:
<div data-spotim-app="reactions" data-spot-id="SPOT_ID" data-post-id="POST_ID"></div>

  1. Replace SPOT_ID with your Spot ID.
  2. Replace POST_ID with an article identifier that is specific to the article page.

Updated 2 months ago


Empower your readers to express how they feel.

Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.