Social Reviews ᴺᴱᵂ

Create a fluent conversation experience with a star rating aspect that fuels quality interactions.

Social Reviews enable you to create a fluent conversation experience with a star rating aspect that fuels quality interactions with the community and content, as well as allowing users to provide their own feedback and ratings of the content.

Social Reviews

Implementation

Social Reviews are added within the conversation flow and can be enabled in the SDK configuration. To enable them in the SDK, pass the true parameter for starRating when defining the article settings:

For example:

val additionalSettings = OWArticleAdditionalSettings(
    section = "Technology",
    headerStyle = OWArticleHeaderStyle.Regular,
    readOnlyMode = OWReadOnlyMode.ENABLE,
    starRating = true // <-- Update this
)

Refer to Articles for more details.

Quick Social Review

When the enable_star_rating_quick_submit feature flag is enabled, a Quick Submit component appears below the rating summary, allowing users to leave a star rating with a single tap. The selected rating is persisted locally across sessions, and a success/failure toast is displayed once the submission is processed.