Import Restricted Words

Make a one-time import of restricted words

OpenWeb allows you to import restricted words from another commenting platform or create new restricted words to be moderated in a Conversation.

Importing restricted words can help you streamline moderation:

  • Keep the same moderation rules for restricted words in OpenWeb as in the commenting platform
  • Bulk update and manage restricted words across your Conversations


Importing restricted words

Use the following steps to manually import restricted words through a .csv file:

  1. Create a .csv file with column headers. The following table lists the required and optional columns for .csv imports.

    🚧

    Column headers are required in the .csv file.

    💡

    You can add new restricted words to the .csv file in addition to those recognized by the commenting platform


    Column Description
    word * string (Required) Restricted word
    policy string Verdict of the restricted word

    Possible values:
    • (Default) publish_and_moderate: Publish the comment, and send it to the moderator for review.
    • require_approval: Hold the comment until the moderator approves or rejects it.
    • reject: Automatically reject the comment.
    groups string Group(s) to which the restricted word belongs (Global by default)

    Multiple values should be separated by a semicolon (;).

    NOTE: This field is only supported for partners that utilize the restricted words group feature.
    exceptions string Exception(s) to the usage of the restricted word

    Multiple values should be separated by a semicolon (;).

    NOTE: This field is only supported for partners that utilize the restricted words group feature.

  1. Share the .csv file with your OpenWeb PSM.